Technician
At Markono Group Pte Ltd, we believe in making knowledge available to everyone.
For centuries, the written word has had the profound ability to impart knowledge, spur imagination and fuel dreams. As the demand for knowledge, information, and entertainment soars, our story is about leaving positive imprints on the world by shaping the future of reading; inspiring and empowering the world’s readers.
Our team of printing and supply chain experts share our commitment to creating unbridled access to global knowledge, and are equally determined to create solutions that make high-quality books accessible.
Our team of printing and supply chain experts at Markono are architects of accessibility – With unwavering commitment to innovation, we open doors to a universe of imagination.
We keep you reading.
Responsibilities
- Perform electrical and mechanical troubleshooting and repairs on automated equipment
- Assist in the troubleshooting of the Automated Storage and Retrieval System (ASRS) equipment and control systems
- Assist in repair works of plant, equipment, and facilities
- Perform lighting replacement and tracking
- Ensure the completion of preventive maintenance as per the schedule assigned by the Manager
- Conduct routine inspections and servicing of the company’s mechanical and electrical installations, building and associated facilities, air-conditioning units plumbing and sanitary systems, machinery, and equipment
- Conduct inspections, checks and minor repair work that are building related such as floor demarcation, patching and partition works
- Attend to user complaints and carry out minor repairs
- Attend to external contractors during major repairs and installation work as well as provide assistance as required
- Ensure work done by external contractors are completed as per requirements and in a timely manner
- Assist in all building contractual works such as pest control, lift servicing, landscaping etc
- Assist external contractors in the preventive maintenance of all facilities such as cooling tower, air compressor, fire alarm system
- Ensure work done by external contractors are completed as per requirements and in a timely manner
Requirements
- Minimum 3 years of experience in Engineering and Facilities management
- ITE Higher Nitec/Nitec in Mechanical Engineering or Electrical Engineering is preferred
- Strong problem-solving skills, attention to detail, and the ability to work independently
- Basic computer literacy
- Good communication skills to liaise with internal parties and external vendors
Markono is committed to fostering and cultivating a diverse and inclusive workplace. We believe that a diverse workforce is needed to drive innovation, grow, and succeed in today’s corporate climate. We recruit and select employees on the basis of merit (such as skills, experience or ability to perform the job), regardless of nationality, age, gender, marital status, pregnancy status, caregiving responsibilities, race, religion, language, disability and mental health conditions. Join us and thrive!
Apply Now
Customer Success Executive
Booksmart is a fast-growing online bookstore headquartered in Singapore on a mission transform the way books are purchased and delivered to consumers throughout Asia. We are looking for gifted and passionate people to join our growing team!
Responsibilities
- Provide the best support and communication for our customers via email; Respond to questions, concerns, and feedback in a positive, concise, and empathetic manner, escalating internally when appropriate
- Track progress of customers’ orders by coordinating with internal stakeholders (Sales, Production, Distribution etc) and ensure order are fulfilled in a timely manner
- Collaborate with the Sales team to manage deals, renewals, and expansions
- Communicate clearly with internal teams regarding customer success requirements, and be an avenue for closed-loop product feedback
- Proactively reach out to customers to increase engagement and relationship expansion
Requirements
- 1-2 years of relevant experience preferred but fresh grads are encouraged to apply
- Diploma in Business Administration, Communications, or a related field is preferred
- Prior experience in customer success or account management will be highly advantageous
- Excellent verbal and written communication skills, enabling effective interaction with customers
- Proven ability as a problem-solver, demonstrating ownership and initiative in resolving issues
- Passionate about exceeding expectations and consistently delighting customers with exceptional service
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Apprentice / Print Technician, Offset Printing
Responsibilities
- Implemented Induction & Familiarization programme
- Identify and retrieval of raw materials (paper, ink, chemical, consumables, etc)
- Understand Material Safety Data Sheet to ensure proper & safe handling and usage of chemicals
- Record the data on the daily Job Completion report and identify the printed sheets by label/tag the pallet with job completed and quality control card
- Interpretation of work instructions with standard procedures
- Operations Functions:-
- Loading of paper
- Machines setting
- Air-setting and adjustment
- Setting spray powder unit
- Difference of single and multi colour printing
- Use of Densitormeter
- Arrangement and recording of finished work
- Machine maintenance
- Proper handling and storage of used materials
- Ensure work safety and good housekeeping
- Knowledge of quality
- Feedback and update to Supervisor or Operations Executive on problems
- To carry out tasks assigned by immediate superior
Requirements
- 2-3 years’ experience (Printer) , 1 year working experience (Asst.Printer) in similar capacity
- Experience in operating/assisting in operating offset printing process
Markono is committed to fostering and cultivating a diverse and inclusive workplace. We believe that a diverse workforce is needed to drive innovation, grow, and succeed in today’s corporate climate. We recruit and select employees on the basis of merit (such as skills, experience or ability to perform the job), regardless of nationality, age, gender, marital status, pregnancy status, caregiving responsibilities, race, religion, language, disability and mental health conditions. Join us and thrive!
Apply Now
Apprentice / Print Finishing Technician, Offset Binding
Responsibilities
- To perform support role for several areas in Binding and finishing day-to-day activities
- Perform production duties such as manual lifting, packaging, taping, labeling operations and sorting
- Report defective materials or questionable conditions to the department supervisor
- To ensure materials and products are in order and packing specifications are met
- To maintain 6s housekeeping
- To comply Safe Work Procedures (SWP) and adhere to safety in work station/area
- To carry out tasks assigned by immediate superior
Requirements
- 1 year working experience in fast pace
- May involve some repetitive motions
- Understanding and follow basic verbal and written instructions
Markono is committed to fostering and cultivating a diverse and inclusive workplace. We believe that a diverse workforce is needed to drive innovation, grow, and succeed in today’s corporate climate. We recruit and select employees on the basis of merit (such as skills, experience or ability to perform the job), regardless of nationality, age, gender, marital status, pregnancy status, caregiving responsibilities, race, religion, language, disability and mental health conditions. Join us and thrive!
Apply Now
Account Management Executive
Responsibilities
- Measure level of customer satisfaction in the assigned accounts
- Assist immediate manager in his/her daily functions in fulfilling customers’ requirements by co-
ordinating with operation departments
- Check Customers’ Purchase Orders received against Quotations to ensure that the unit price
and specification matches
- Raise job orders for all Purchase Orders and ensure relevant specifications and customer-
supplied materials / unit price are in proper order
- Prepare mock-up and pre-check blueprint/colourproof and submit blueprint/colourproof
approval slips for Customers’ approval
- Work with Quality Department on shipment to ensure quality goods are delivered to the
customers
- Coordinate closely with operations team to ensure on-time delivery
- Prepare shipping documents and work closely with internal / Third Party Forwarder
- Prepare invoices for Finance billing
- Perform housekeeping of sample books and library
- Carry out any other tasks assigned by immediate manager, when required
Requirements
- Min “O” levels or above
- 2 years of work experience in order processing or customer service position will be preferred
- Experience in working in a Customer Service environment/ logistic / shipping document /
invoicing
- Proficient in MS Excel preferred
- Meticulous in order / invoice processing
- Independent and strong Team player
- Good communication and email writing skill
- Able to multi-task and adapt to a fast-paced environment
- Good time management
Markono is committed to fostering and cultivating a diverse and inclusive workplace. We believe that a diverse workforce is needed to drive innovation, grow, and succeed in today’s corporate climate. We recruit and select employees on the basis of merit (such as skills, experience or ability to perform the job), regardless of nationality, age, gender, marital status, pregnancy status, caregiving responsibilities, race, religion, language, disability and mental health conditions. Join us and thrive!
Apply Now
Warehouse Associate
Responsibilities
- Responsible for picking / packing accuracy & timeliness
- Perform system transaction for stock movement in FG1
- Take part in Cycle Count to achieve stock accuracy
- Daily Housekeeping to maintain the warehouse in good condition
- Prepare the cargo in exportable condition
- Ensure material-handling equipment is maintained in working condition
- Issuance and receipt of stocks
- Un-stuffing and stuffing of containers
- Expedite goods out from production to meet delivery schedule
- Liaise with transport contractor on delivery arrangement to meet customer requirement
- To ensure safety rules and regulation are adhered
- To carry out tasks assigned by immediate superior
- Comply with the requirement set in Quality Management System; FSC CoC Management System; Environmental, Health & Safety Management System, and any other management systems deem related to this industry
Requirements
- Minimum Secondary Levels/ITE.
- Experience in operating VNA or forklift.
- 1 to 2 years of working experience in warehousing/store duties or related position exposure.
- Possess basic Computer skills and inventory data input experience.
- Basic computer skills.
- Able to speak/understand English
Markono is committed to fostering and cultivating a diverse and inclusive workplace. We believe that a diverse workforce is needed to drive innovation, grow, and succeed in today’s corporate climate. We recruit and select employees on the basis of merit (such as skills, experience or ability to perform the job), regardless of nationality, age, gender, marital status, pregnancy status, caregiving responsibilities, race, religion, language, disability and mental health conditions. Join us and thrive!
Apply Now
Digital Operation Associate
Responsibilities
- Manage and operate highly automated large digitized print equipment for book production such as HP indigo, HP Inkjet and Canon Inkjet
- Upkeep machine maintenance
- Produce good quality print and high efficiency in productivity
- Perform ink usage analysis for each orders
- Ensure proper line clearance upon completion of jobs
- Carry out housekeeping at the end of every shift
Requirements
- Diploma/ NITEC in Mechanical
- Manufacturing or similar experience is preferred but not a must
- Training will be provided
Markono is committed to fostering and cultivating a diverse and inclusive workplace. We believe that a diverse workforce is needed to drive innovation, grow, and succeed in today’s corporate climate. We recruit and select employees on the basis of merit (such as skills, experience or ability to perform the job), regardless of nationality, age, gender, marital status, pregnancy status, caregiving responsibilities, race, religion, language, disability and mental health conditions. Join us and thrive!
Apply Now
DTP Artist
Responsibilities
- Digital Publishing Artist : To process job accurately per specification / requirement (blueprint stage)
- Knowledge of DTP Software.
- Knowledge in Switch / Prinect workflow
- Receive the job from Supervisor and analyze the job first
- Read the job sheet and work accordingly
- Preflight the pdf using pitstop / prinect workflow.
- Checking for files errors on trim size, page extent, bind style, Signature Sequence, pagination, low resolution, text missing, fonts different, image/text close to trim, missing 3mm bleed, joining images on the pdf.
- Highlight all the files errors in the QD ( Quality Document ) form.Apply the layout base on the job sheet in Prinect and output blueprint using FujiXerox Versant 180, if required
- Output color proof using Epson 9880 upon the request from Account Management
- Do regular files back up
- To perform routine housekeeping to ensure effective work environment
- Digital Publishing Artist : To process job accurately per specification/ requirement (CTP stage)
- Receive the job bag from CTP supervisor
- Check the machine to be printed
- Run the plates in CTP machine
- The following checking needs to be done, Plate ID and screen ruling
- Once confirmed the quality of the plates is accepted, release to printing
- To perform routine housekeeping to ensure effective work environment.
- Understand Material Safety Data Sheet to ensure proper & safe handling and usage of chemicals
Requirements
- Min GCE “N” levels or equivalent certificate with 1 year of relevant experience
- Capable of performing basic troubleshooting
- Familiarity with DTP and CTP software's and proficiency in reading and communicating in simple English
Markono is committed to fostering and cultivating a diverse and inclusive workplace. We believe that a diverse workforce is needed to drive innovation, grow, and succeed in today’s corporate climate. We recruit and select employees on the basis of merit (such as skills, experience or ability to perform the job), regardless of nationality, age, gender, marital status, pregnancy status, caregiving responsibilities, race, religion, language, disability and mental health conditions. Join us and thrive!
Apply Now