Quality Assurance Manager/Senior Manager
Markono Group Pte Ltd is a leading full-service publishing manufacturing and supply chain solutions provider for the world's largest publishers who entrust their content with us, their key Asian partner. Our mission is to seamlessly deliver valued content to our customers.
Technology underpins all that we do. Markono operates from a 275,000 square feet facility in Singapore housing state-of-the-art and highly automated printing and warehousing facilities. Our unique competitive advantage lies in our ability to provide end-to-end services, from manufacturing to inventory management, using data powered by proprietary software.
What made our business transformation over five decades possible is our people. We are ordinary people, infinitely passionate about what we do. The people of Markono come from diverse backgrounds. We bring every individual’s gifts and talent together. Collectively, we learn, we grow and create extraordinary outcomes. If you are passionate about what you do, respectful, delivers on your word, nimble and a team player, we welcome you to join us.
Responsibilities
- Oversee the QA Department, setting QA goals and objectives
- Ensure proper methods of inspection and test-sampling techniques are used
- Conduct planning of quality assurance systems, inspection procedures and criteria for all existing and new products
- Participate in quality improvement activities
- Disseminate quality requirements from Account Management and customers to the concerned departments
- Withhold further processing of products/stop production and delivery of non-conforming products
- Investigate or assist in solving quality-related faults/problems and initiate recommendations/provide solutions for improvement
- Review quality performance levels, initiate appropriate actions in collaboration with Production
- Organise and undertake responsibility for internal periodical/ad-hoc process audits
- Conduct Internal Audits of QMS and coordinate auditing activities
- Conduct MRB reviews with respective heads of departments and disposition of non-conformances
- Representative of ISO9001 Quality Management System
- Carry out assessments of Suppliers/Sub-Contractors for source qualifications
- Initiate and conduct reviews with management team
- Review and approve Quality Procedures, Work Instructions (WIs) and Records
- Provide training to QA personnel on their job functions
- Generate quality reports for management and customers
- Support new process setup qualifications
- Carry out additional tasks as assigned by immediate supervisor
- Comply with the requirements set in Quality Management System; FSC COC Management System; ISO 14001 & ISO 45001 Environmental, Health & Safety Management System, ISO 22301 BCM Management System and any other management systems deem related to this industry
Requirements
- Degree in Quality Management / Quality Assurance or subject matter expertise in QEHS Management Systems with 5 to 8 years of experience
- At least 5 years of relevant experience in Quality Assurance Management
- At least 5 years of experience in audit management to ensure compliance with industry standards, regulations, and company policies
- Excellent organizational and leadership skills
- Excellent communication and interpersonal skills
- Expertise in methodologies such as Lean, Six Sigma or Kaizen to identify inefficiencies and improve processes
Markono is committed to fostering and cultivating a diverse and inclusive workplace. We believe that a diverse workforce is needed to drive innovation, grow, and succeed in today’s corporate climate. We recruit and select employees on the basis of merit (such as skills, experience or ability to perform the job), regardless of nationality, age, gender, marital status, pregnancy status, caregiving responsibilities, race, religion, language, disability and mental health conditions. Join us and thrive!
Apply Now
Logistics Coordinator
Responsibilities
- Providing timely and accurate support for superior regards to order fulfilment including but not
limited to order processing, procurement, scheduling, liaising with principal vendors,
customers, forwarders and 3PL for necessary delivery arrangements for local or export
shipments
- Perform system transactions accurately for all stock movements in WMS
- Support in Cycle Count or Stock-take to achieve stock accuracy
- Support Superior in ensure daily maintenance of material handling equipment and
housekeeping are carried out
- Support Superior in arrange manpower for overtime and deploying manpower for daily
operations and supervise staff
- Ensure goods are delivered to customers on time
- Ensure proper recording of all documentation filing
- Perform audit for picking activities
- Support Superior in manage and segregate obsolete stock
- Perform system transactions such as printing Pick Lists, Delivery Orders,barcode labels, commercial invoices and packing lists
- Support Superior for safety rules and regulations are adhered to
- Liaise with QA on pre-shipment inspection
- Coordinate with internal departments (Binding, Planning, QA & Account Management) on the
finishing and availability of goods to meet delivery schedules
- Coordinate with outsource transporter and freight forwarder on self-collection and delivery
- Solve problems relating to SCM and other issues
- Generate reports and process data
- Carry out tasks assigned by immediate superior
Requirements
- O Levels with at least 1 year of experience in Warehousing Operations and WMS
- Fresh graduates are welcome to apply
- Proficient in using Microsoft Word and Excel
- Good working attitude and interpersonal skills
- Excellent communication and interpersonal skills
Markono is committed to fostering and cultivating a diverse and inclusive workplace. We believe that a diverse workforce is needed to drive innovation, grow, and succeed in today’s corporate climate. We recruit and select employees on the basis of merit (such as skills, experience or ability to perform the job), regardless of nationality, age, gender, marital status, pregnancy status, caregiving responsibilities, race, religion, language, disability and mental health conditions. Join us and thrive!
Apply Now
Apprentice / Print Technician, Offset Printing
Responsibilities
- Implemented Induction & Familiarization programme
- Identify and retrieval of raw materials (paper, ink, chemical, consumables, etc)
- Understand Material Safety Data Sheet to ensure proper & safe handling and usage of chemicals
- Record the data on the daily Job Completion report and identify the printed sheets by label/tag the pallet with job completed and quality control card
- Interpretation of work instructions with standard procedures
- Operations Functions:-
- Loading of paper
- Machines setting
- Air-setting and adjustment
- Setting spray powder unit
- Difference of single and multi colour printing
- Use of Densitormeter
- Arrangement and recording of finished work
- Machine maintenance
- Proper handling and storage of used materials
- Ensure work safety and good housekeeping
- Knowledge of quality
- Feedback and update to Supervisor or Operations Executive on problems
- To carry out tasks assigned by immediate superior
Requirements
- 2-3 years’ experience (Printer) , 1 year working experience (Asst.Printer) in similar capacity
- Experience in operating/assisting in operating offset printing process
Markono is committed to fostering and cultivating a diverse and inclusive workplace. We believe that a diverse workforce is needed to drive innovation, grow, and succeed in today’s corporate climate. We recruit and select employees on the basis of merit (such as skills, experience or ability to perform the job), regardless of nationality, age, gender, marital status, pregnancy status, caregiving responsibilities, race, religion, language, disability and mental health conditions. Join us and thrive!
Apply Now
Apprentice / Print Finishing Technician, Offset Binding
Responsibilities
- To perform support role for several areas in Binding and finishing day-to-day activities
- Perform production duties such as manual lifting, packaging, taping, labeling operations and sorting
- Report defective materials or questionable conditions to the department supervisor
- To ensure materials and products are in order and packing specifications are met
- To maintain 6s housekeeping
- To comply Safe Work Procedures (SWP) and adhere to safety in work station/area
- To carry out tasks assigned by immediate superior
Requirements
- 1 year working experience in fast pace
- May involve some repetitive motions
- Understanding and follow basic verbal and written instructions
Markono is committed to fostering and cultivating a diverse and inclusive workplace. We believe that a diverse workforce is needed to drive innovation, grow, and succeed in today’s corporate climate. We recruit and select employees on the basis of merit (such as skills, experience or ability to perform the job), regardless of nationality, age, gender, marital status, pregnancy status, caregiving responsibilities, race, religion, language, disability and mental health conditions. Join us and thrive!
Apply Now
Account Management Executive
Responsibilities
- Measure level of customer satisfaction in the assigned accounts
- Assist immediate manager in his/her daily functions in fulfilling customers’ requirements by co-
ordinating with operation departments
- Check Customers’ Purchase Orders received against Quotations to ensure that the unit price
and specification matches
- Raise job orders for all Purchase Orders and ensure relevant specifications and customer-
supplied materials / unit price are in proper order
- Prepare mock-up and pre-check blueprint/colourproof and submit blueprint/colourproof
approval slips for Customers’ approval
- Work with Quality Department on shipment to ensure quality goods are delivered to the
customers
- Coordinate closely with operations team to ensure on-time delivery
- Prepare shipping documents and work closely with internal / Third Party Forwarder
- Prepare invoices for Finance billing
- Perform housekeeping of sample books and library
- Carry out any other tasks assigned by immediate manager, when required
Requirements
- Min “O” levels or above
- 2 years of work experience in order processing or customer service position will be preferred
- Experience in working in a Customer Service environment/ logistic / shipping document /
invoicing
- Proficient in MS Excel preferred
- Meticulous in order / invoice processing
- Independent and strong Team player
- Good communication and email writing skill
- Able to multi-task and adapt to a fast-paced environment
- Good time management
Markono is committed to fostering and cultivating a diverse and inclusive workplace. We believe that a diverse workforce is needed to drive innovation, grow, and succeed in today’s corporate climate. We recruit and select employees on the basis of merit (such as skills, experience or ability to perform the job), regardless of nationality, age, gender, marital status, pregnancy status, caregiving responsibilities, race, religion, language, disability and mental health conditions. Join us and thrive!
Apply Now
Warehouse Associate
Responsibilities
- Responsible for picking / packing accuracy & timeliness
- Perform system transaction for stock movement in FG1
- Take part in Cycle Count to achieve stock accuracy
- Daily Housekeeping to maintain the warehouse in good condition
- Prepare the cargo in exportable condition
- Ensure material-handling equipment is maintained in working condition
- Issuance and receipt of stocks
- Un-stuffing and stuffing of containers
- Expedite goods out from production to meet delivery schedule
- Liaise with transport contractor on delivery arrangement to meet customer requirement
- To ensure safety rules and regulation are adhered
- To carry out tasks assigned by immediate superior
- Comply with the requirement set in Quality Management System; FSC CoC Management System; Environmental, Health & Safety Management System, and any other management systems deem related to this industry
Requirements
- Minimum Secondary Levels/ITE.
- Experience in operating VNA or forklift.
- 1 to 2 years of working experience in warehousing/store duties or related position exposure.
- Possess basic Computer skills and inventory data input experience.
- Basic computer skills.
- Able to speak/understand English
Markono is committed to fostering and cultivating a diverse and inclusive workplace. We believe that a diverse workforce is needed to drive innovation, grow, and succeed in today’s corporate climate. We recruit and select employees on the basis of merit (such as skills, experience or ability to perform the job), regardless of nationality, age, gender, marital status, pregnancy status, caregiving responsibilities, race, religion, language, disability and mental health conditions. Join us and thrive!
Apply Now
Digital Operation Associate
Responsibilities
- Manage and operate highly automated large digitized print equipment for book production such as HP indigo, HP Inkjet and Canon Inkjet
- Upkeep machine maintenance
- Produce good quality print and high efficiency in productivity
- Perform ink usage analysis for each orders
- Ensure proper line clearance upon completion of jobs
- Carry out housekeeping at the end of every shift
Requirements
- Diploma/ NITEC in Mechanical
- Manufacturing or similar experience is preferred but not a must
- Training will be provided
Markono is committed to fostering and cultivating a diverse and inclusive workplace. We believe that a diverse workforce is needed to drive innovation, grow, and succeed in today’s corporate climate. We recruit and select employees on the basis of merit (such as skills, experience or ability to perform the job), regardless of nationality, age, gender, marital status, pregnancy status, caregiving responsibilities, race, religion, language, disability and mental health conditions. Join us and thrive!
Apply Now
DTP Artist
Responsibilities
- Digital Publishing Artist : To process job accurately per specification / requirement (blueprint stage)
- Knowledge of DTP Software.
- Knowledge in Switch / Prinect workflow
- Receive the job from Supervisor and analyze the job first
- Read the job sheet and work accordingly
- Preflight the pdf using pitstop / prinect workflow.
- Checking for files errors on trim size, page extent, bind style, Signature Sequence, pagination, low resolution, text missing, fonts different, image/text close to trim, missing 3mm bleed, joining images on the pdf.
- Highlight all the files errors in the QD ( Quality Document ) form.Apply the layout base on the job sheet in Prinect and output blueprint using FujiXerox Versant 180, if required
- Output color proof using Epson 9880 upon the request from Account Management
- Do regular files back up
- To perform routine housekeeping to ensure effective work environment
- Digital Publishing Artist : To process job accurately per specification/ requirement (CTP stage)
- Receive the job bag from CTP supervisor
- Check the machine to be printed
- Run the plates in CTP machine
- The following checking needs to be done, Plate ID and screen ruling
- Once confirmed the quality of the plates is accepted, release to printing
- To perform routine housekeeping to ensure effective work environment.
- Understand Material Safety Data Sheet to ensure proper & safe handling and usage of chemicals
Requirements
- Min GCE “N” levels or equivalent certificate with 1 year of relevant experience
- Capable of performing basic troubleshooting
- Familiarity with DTP and CTP software's and proficiency in reading and communicating in simple English
Markono is committed to fostering and cultivating a diverse and inclusive workplace. We believe that a diverse workforce is needed to drive innovation, grow, and succeed in today’s corporate climate. We recruit and select employees on the basis of merit (such as skills, experience or ability to perform the job), regardless of nationality, age, gender, marital status, pregnancy status, caregiving responsibilities, race, religion, language, disability and mental health conditions. Join us and thrive!
Apply Now